Volunteering FAQs
1How do I find out if I have a project in my area?
2My local area doesn’t have a Hygiene Bank Project, how can I set one up?
Complete our Volunteer Enquiry form and one of our team will get back to you.
3What support will I get as a volunteer?
Every Project has a dedicated member of the Central Team who can support you as you volunteer with us. You will receive a full induction, our monthly newsletter and have regular opportunities to meet online with the Central Team and other Projects from around the UK.
4Are there any age restrictions to volunteering?
Yes, volunteers must be aged 18 and over and be eligible to volunteer in the UK. During the application process, we will request a copy of your ID, including proof of address and either and passport or driving licence.
5What if I have a physical or learning disability?
We are committed to embracing diversity and promoting equality and inclusion. As a volunteer, you can expect to be treated fairly regardless of gender, sexual orientation, age, parental or marital status, disability, religion, colour, race, ethnic or national origins or socio-economic background. Please let us know if there are any health conditions or additional needs we may need to know about that could impact your volunteering in order for us to best support you to carry out your role.
6Will volunteering affect my benefits?
If you are in receipt of government benefits or support, you should speak with them for advice.
7Can I volunteer if I have a criminal record?
A criminal record may not necessarily prevent you from volunteering. The nature of the offence, how long ago it was committed and its relevance to the volunteer role will be considered. Anyone with a caution or conviction for a sexual offence will not be able to volunteer.
8Will I be covered by insurance whilst taking part in my volunteering role?
The Hygiene Bank provides liability insurance to protect you whilst you carry out your volunteering duties. Please note, we do not provide cover for home and car insurance. It is the responsibility of the volunteer to ensure that they have adequate insurance in place that is up to date.
9Will my expenses be reimbursed?
If you are volunteering for us, we will reimburse expenses in line with our Volunteer Expenses Policy. Please check with us directly before commencing your role.