The Johnsons both work. Adam is a porter at the local hospital and Cheryl is a care assistant. Between them they juggle shifts to look after their 2 young children. They live in private rented accommodation and by the end of the month always struggle to pay the household bills. The car recently failed its MOT and needed expensive repair work. This put them into debt and rent arrears and the family were nearly evicted. Cheryl gets food from the foodbank and more recently hygiene products. Not having to worry about buying sanitary towels and washing powder which are expensive items is a big help. She feels better about herself and it helps her mental wellbeing knowing her family aren’t also suffering the indignity of not being clean and fresh. Nice products make her want to look after herself, so she really appreciates them. Having access to the basics means the family are more able to stick to their budget and loan repayments. If there is any money left over each month, the family have been saving for a family cinema outing in the new year.