Without people like you there wouldn't be a network of hygiene banks supporting those of us in crisis across the UK. We’ll provide you with all the tools, training and know-how required for your role so that people in your town can break free from the constraints of having to choose to eat or be clean. Volunteering is an empowering, social experience that gives you the opportunity to make a real and tangible difference to those struggling with the stigma of hygiene poverty in your community. Whether you can commit a few days a week, or a few hours a month, your support can make a real difference. Volunteers must:

  • Be aged 18 or over
  • Read all our policies (links can be found on the website footer)
  • Read the Overview to Volunteering Guide
  • Be prepared to email a copy of ID - proof of address (recent utility bill) and either passport or drivers license

What volunteering roles are there?

Set up a new Hygiene Bank in your area

This role involves setting up a new Hygiene Bank Project in your area and managing the whole process. Three team members is the minimum recommended starting number. Usually one person is the nominated project coordinator for administration purposes but together the team set up drop off points, collect and sort donations, deliver them to mapped local community partners, fundraise and engage in community activities to raise awareness of the charity.

Setting up a hygiene bank is a unique opportunity to gain a whole range of skills and experience, make new friends and gain the satisfaction of leading and working in a team that makes a real difference in your community.

Projects are expected to raise a set up contribution of £250 after sign-up. This helps towards the costs of initial printing, delivering, kit, assets and ongoing support from Head Office. This contribution can be raised via fundraising with support from Head Office.

Boots Store Support

We are extending our roll-out with Boots UK. This role involves being your local Boots Store primary liaison, picking up donations from our Collection Bin and delivering them locally. You may be working as part of an existing Hygiene Bank Project or be working independently. If working independently, your main support will come from head office.

Volunteer with an existing Hygiene Bank Project

Contact your local Hygiene Bank project to support the Project Coordinator with whatever is needed, anything from setting up additional drop offs to grow the project, collecting, sorting or delivering donations to community partners or maybe social media. Contact details for each project are listed on the Give Products page. Put you postcode into the search option to find your nearest Bank.

Head Office Support

Do you have a skill you can offer Head Office? For example, we have people working in administration, marketing, social media, website, copywriting, PR, fundraising, schools and community engagement and participation. This is a remote working role. If you can help, please email us with details of your experience.

Currently Recruiting

We are currently seeking Coordinators to run existing community projects in -

Plymouth, Malmesbury, Liverpool, Orpington, Oxford, Barnet .

If you are interested in inheriting one of the above Hygiene Bank Community Projects, please get in touch to find out more or fill out our volunteer application below. We are also seeking Coordinators for all brand new Cities, towns and villages not yet covered across the UK.

We are currently seeking volunteers to join existing community projects in -

Bristol, Chichester, Torbay, Galway, Llanelli, Newcastle, Cannock, Doncaster, Bromley .

If you are interested in joining one of the above Hygiene Bank Community Projects, or another local team, please get in touch to find out more or fill out our volunteer application below.

Compassion and justice are values that underpin our society. We believe in helping each other out when we’re having a tough time and that is the model of The Hygiene Bank. A grass roots community initiative helping those in that same community that are struggling.

Lizzy Hall , Founder

Volunteering FAQs

1How do I find out about volunteering opportunities at my local Hygiene Bank?
Contact the project directly using the details on the Give Products page (Project coordinator emails are listed) or you can register your interest by filling out the enquiries form in the footer of the website.
2My local area doesn't have a Hygiene Bank project, how can I help?
Please read everything that is involved. You will need to come with forming a team in mind and be ready to raise £250 toward set up costs. If you'd like to move this forward, please fill in our volunteer application form.
3I’ve contacted my local Hygiene Bank and haven’t received a reply.
At certain times of year our banks can be extremely busy with influxes of donations. We rely entirely on volunteers with no members of staff. If you haven’t heard back within a couple of weeks then please forward your email to admin@thehygienebank.com and our central volunteering team will connect you with our local Project Coordinator.
4What support will I get as a volunteer?
Every volunteer will have a line manager. This is usually their Project Coordinator. This person will help induct you into your role, answer any queries you may have while volunteering and support you if any problems occur. Volunteers will receive training that is relevant to their role. This will be locally delivered or delivered on-line.
5Do you reimburse expenses?
If you are volunteering for us we will reimburse expenses in line with our Volunteer Expenses Policy detailed in our Handbook. Please check with us directly before commencing your role.
6Will volunteering affect my benefits?
If you are in receipt of benefits, including means-tested benefits, you are fully entitled to volunteer for as many hours as you wish, as long as you continue to keep to the rules or conditions for getting that benefit. For example, if you are in receipt of Jobseekers’ Allowance, you are fully entitled to volunteer as long as you meet the conditions of your claim (e.g. remain available for and actively seeking a full time paid job etc.) Or if you are receiving Carers’ Allowance, you need to continue to provide at least 35 hours a week of care to the person who is receiving the disability benefit. For Jobseekers’ Allowance, Carers’ Allowance and Income Support, you should inform the Jobcentre Plus office that you are volunteering.
7Are there any age restrictions?
For the majority of roles, volunteers must by over 18 years old. There may be opportunities for volunteers under 18, for example such as sorting and packing. We have had Duke of Edinburgh award volunteers and Girl Guides. Volunteers that are under 18 must receive permission from their parents before starting their role.
8Can I volunteer if I have a criminal record?
A criminal record will not necessarily prevent you from volunteering, but we may need to make an assessment of any risks both to you the volunteer and to others. The nature of the offence, how long ago it was committed and its relevance to the volunteer role will be considered. Anyone with a caution or conviction for a sexual offence will not be able to volunteer.
9What if I have a physical or learning disability?
We are committed to embracing diversity and promoting equality and inclusion. As a volunteer, you can expect to be treated fairly regardless of gender, sexual orientation, age, parental or marital status, disability, religion, colour, race, ethnic or national origins or socio-economic background. Please let us know if there are any health conditions or additional needs we may need to know about that could impact your volunteering in order for us to best support you to carry out your role.