What volunteering roles are there?

The Hygiene Bank could not exist without the time and commitment of our volunteers. Volunteering is an empowering, social experience that gives you the opportunity to make a real and tangible difference to those struggling with the stigma of hygiene poverty in your community. Whether you can commit a few days a week, or a few hours a month, your support can make a real difference. Find out more about all of our volunteering opportunities below.

Boots Partnership Support

We are extending our partnership with Boots UK. If you are able to pick up donations from your local Boots store and deliver them to a mapped Charity Partner, please get in touch. Before contacting us:

  • You must be 18 or over and have a back up person who can support you, should you be unable to fulfil your volunteering requirements temporarily.
  • Read all our policies (links can be found on the website footer)
  • Read the Volunteer Handbook
  • Be prepared to email ID - proof of address (recent utility bill) and either passport or drivers license

Volunteer with an existing Hygiene Bank

Contact your local Hygiene Bank project to support the Project Coordinator with whatever is needed, anything from setting up additional drop offs to grow the project, collecting, sorting or delivering donations to charity partners or maybe social media. Contact details for each project are listed on the Locations page. Put you postcode into the search option to find your nearest Bank.

Set up a new Hygiene Bank in your area

This role involves setting up a new Hygiene Bank Project in your area and managing the whole process. From putting together a team, fundraising, creating new drop off points, collecting and sorting donations and delivering to local partners, you'll be the main contact for all. You will be supported by Head Office.

Admin Support Role

This is a remote working role. With the guidance and support of Head Office, you will be on hand to support assigned Hygiene Banks with various tasks such as general admin, recruitment & inductions, fundraising, logging, social media, marketing.

Head Office Support

Do you have a skill you can offer Head Office? For example, we have people working in administration, marketing, social media, website, copywriting, PR, fundraising, schools, community engagement and participation, youth and young ambassadors. This is a remote working role. If you can help, please email us with details of your experience.

Compassion and justice are values that underpin our society. We believe in helping each other out when we’re having a tough time and that is the model of The Hygiene Bank. A grass roots community initiative helping those in that same community that are struggling.

Lizzy Hall , Founder

Volunteering FAQs

1How do I find out about volunteering opportunities at my local Hygiene Bank?
Contact the project directly using the details on the locations page (Project coordinator emails are listed) or you can register your interest by filling out the enquiries form in the footer of the website.
2My local area doesn't have a Hygiene Bank project, how can I help?
Please read everything that is involved. You will need to come with a team of at least 3 people and have raised £600 toward set up costs. If you'd like to move this forward, please contact volunteer@thehygienebank.com.
3I’ve contacted my local Hygiene Bank and haven’t received a reply.
At certain times of year our banks can be extremely busy with influxes of donations. We rely entirely on volunteers with no members of staff. If you haven’t heard back within a couple of weeks then please forward your email to enquiries@thehygienebank.com and our central volunteering team will connect you with our local Project Coordinator.
4What support will I get as a volunteer?
Every volunteer will have a line manager. This is usually their Project Coordinator. This person will help induct you into your role, answer any queries you may have while volunteering and support you if any problems occur. Volunteers will receive training that is relevant to their role. This will be locally delivered or delivered on-line.
5Do you reimburse expenses?
If you are volunteering for us we will reimburse expenses in line with our Volunteer Expenses Policy detailed in our Handbook. Please check with us directly before commencing your role.
6Will volunteering affect my benefits?
If you are in receipt of benefits, including means-tested benefits, you are fully entitled to volunteer for as many hours as you wish, as long as you continue to keep to the rules or conditions for getting that benefit. For example, if you are in receipt of Jobseekers’ Allowance, you are fully entitled to volunteer as long as you meet the conditions of your claim (e.g. remain available for and actively seeking a full time paid job etc.) Or if you are receiving Carers’ Allowance, you need to continue to provide at least 35 hours a week of care to the person who is receiving the disability benefit. For Jobseekers’ Allowance, Carers’ Allowance and Income Support, you should inform the Jobcentre Plus office that you are volunteering.
7Are there any age restrictions?
For the majority of roles, volunteers must by over 18 years old. There may be opportunities for volunteers under 18, for example such as sorting and packing. We have had Duke of Edinburgh award volunteers and Girl Guides. Volunteers that are under 18 must receive permission from their parents before starting their role.
8Can I volunteer if I have a criminal record?
A criminal record will not necessarily prevent you from volunteering, but we may need to make an assessment of any risks both to you the volunteer and to others. The nature of the offence, how long ago it was committed and its relevance to the volunteer role will be considered. Anyone with a caution or conviction for a sexual offence will not be able to volunteer.
9What if I have a physical or learning disability?
We are committed to embracing diversity and promoting equality and inclusion. As a volunteer, you can expect to be treated fairly regardless of gender, sexual orientation, age, parental or marital status, disability, religion, colour, race, ethnic or national origins or socio-economic background. Please let us know if there are any health conditions or additional needs we may need to know about that could impact your volunteering in order for us to best support you to carry out your role.
10How is my privacy handled as a volunteer?
We have a dedicated page, with extra information for all volunteers available on our Volunteer Enquiry Page